A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
20-22 Union Road,
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE name COOKIE Description
CART The association with your shopping cart.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
NO_CACHE Indicates whether it is allowed to use cache.
ORDER HISTORY A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
STF Information on products you have emailed to friends.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
trackPageview Google Analytics - Enhanced Link Attribution.
__UTMA Google Analytics - Tracks each user's amount of visits, first, last visit.
__UTMB Google Analytics - Used to track when a visit starts.
__UTMC Google Analytics - Used to track when a visit approximately ends.
__UTMK Google Analytics - Digest hashes of UTM values.
__UTMLI Google Analytics - Enhanced Link Attribution.
__UTMV Google Analytics - Used for user-custom variables in Analytics.
__UTMX Google Analytics - Used by Google Website Optimiser to improve webpages.
__UTMZ Google Analytics - Used to track where a visitor came from e.g. search engine.
LHAFF This cookie helps us to see where you've come from, and if you have arrived from a site that we pay to promote us to their visitors. Without this cookie we wouldn't be able to see this information, and would therefore be unable to pay the owner of the promoting website.