Returns Policy

You can return any of the products you order within 8 weeks from delivery. The reason we are so flexible in our return policy is that we want to make sure you feel confident in buying from the esmale store.

We will accept returns on the following basis:

1. Your goods are faulty
2. You have ordered the wrong size and would like to exchange for a different size
3. You decide you no longer want the goods. All returned goods in this instance must be in their original unopened packaging and must not have been used.

All returns must be sent  to our UK head office.

esmale Limited,

Unit 23 Zennor Trade Park,

Zennor Road,


SW12 0PS,

United Kingdom.

We are here to help you with any queries, so feel free to call us on 0800 111 4549 (from the UK) or +44 207 720 1149 (from outside the UK) and a member of the team will be more than happy to help with your query.


Team esmale, essentially for men!