Male Sex Toys Superstore
0800 111 4549
+442077201149
Secure, fast and discreet delivery to your door


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Security and Privacy

Security & Privacy


Security policy

http://www.esmale.com/ is secure.

esmale.com LTD ("esmale") is totally committed to protecting the privacy of our site visitors and customers. The esmale team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

We realise how important it is to securely store any information that you provide. Esmale.com maintains the highest levels of security. Our site uses high-level SSL encryption technology; this is advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

How do I know it is secure?


You can tell whether a page is secure, as 'https://' will replace the 'http://' at the front of the http://www.esmale.com in your browser address window. A small locked padlock will also appear in the URL bar of your browser window.

esmale COMODO Authentic Site Certificate
(esmale SSL secure certificate).

Our website is secured by Comodo Extended Validation SSL Certificates.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from selected third parties and us when you become a member of esmale.

All esmale members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Account' on the esmale website. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which might we send you.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We will never ask you to send any personal details via e-mail. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an e-mail claiming to be from esmale.com requesting this kind of information, please do not respond but let us know.

Privacy policy

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers that complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private. Please note that we do not store credit card details.

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

This privacy policy sets out how esmale uses and protects any information that you give esmale when you use this website. esmale is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. esmale may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookie policy

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@esmale.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
esmale Ltd,
Unit 3.1A
Union Court
20-22 Union Road,
London,
SW4 6JP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
NO_CACHE Indicates whether it is allowed to use cache.
ORDER HISTORY A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
STF Information on products you have emailed to friends.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
trackPageview Google Analytics - Enhanced Link Attribution.
__UTMA Google Analytics - Tracks each user's amount of visits, first, last visit.
__UTMB Google Analytics - Used to track when a visit starts.
__UTMC Google Analytics - Used to track when a visit approximately ends.
__UTMK Google Analytics - Digest hashes of UTM values.
__UTMLI Google Analytics - Enhanced Link Attribution.
__UTMV Google Analytics - Used for user-custom variables in Analytics.
__UTMX Google Analytics - Used by Google Website Optimiser to improve webpages.
__UTMZ Google Analytics - Used to track where a visitor came from e.g. search engine.
LHAFF This cookie helps us to see where you've come from, and if you have arrived from a site that we pay to promote us to their visitors. Without this cookie we wouldn't be able to see this information, and would therefore be unable to pay the owner of the promoting website.

Contacting us

esmale Limited (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family.

If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the esmale team, who will be delighted to answer any questions you may have.

You can either contact a member of the esmale team via

Email: enquiries@esmale.com

Calling : 0800 111 4549, + 44 207 720 1149

Or, write to us at:
Unit 3.1A Union Court
20-22 Union Road,
London
SW4 6JP

Team esmale,
essentailly for men!